AUDITIONS

Our productions feature talent both on and off the stage. Professional guest artists, faculty, and staff work with graduate students, undergraduates, and artists of all ages from the local community.

General auditions are usually held two to three times per year and are open to professionals, students, and community members. Detailed audition information including casting breakdowns, schedule information, and an application is available on this page about a month before each audition so check back regularly for updates.

None at this time, please check back.

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EMPLOYMENT

BOX OFFICE MANAGER

The Clarence Brown Theatre, the professional theatre on the campus of the University of Tennessee – Knoxville invites applications for the Box Office Manager position.

Application Process: Screening of applicants will begin immediately and will continue until the position has been filled. For full consideration, applicants must provide a resume, cover letter, and a minimum of three (3) references. All applicants must apply online to be considered for this position.

The Clarence Brown Theatre is seeking a Box Office Manager. The Box Office Manager manages and supervises the daily operations of the Box Office.

Specific responsibilities include but are not limited to:

  • Hiring, training, supervising, and scheduling all Patron Services employees
  • Submitting timesheets and tracking labor budget for part-time staff and student employees
  • Providing a supporting role to our Season for Youth program (outreach program with local schools)
  • Completing deposits for ticket sales
  • Overseeing daily and nightly cash handling
  • Leading the Patron Services team in all aspects of Customer Service
  • Serving as principal Box Office Manager for 80+% of performances, including nights and weekends

LEARN MORE / APPLY

HOUSE MANAGER / ASSISTANT BOX OFFICE MANAGER

The Clarence Brown Theatre, the professional theatre on the campus of the University of Tennessee – Knoxville invites applications for the House Manager/Assistant Box Office position.

Application Process: Interested individuals should apply by July 24, 2024.

Screening of applicants will begin immediately and will continue until the position has been filled. For full consideration, applicants must provide a resume, cover letter, and a minimum of three (3) references. All applicants must apply online to be considered for this position.

The House Manager/Assistant Box Office Manager is directly responsible for managing all performance events when an audience is present. Serves as facilities liaison for the theatre and is responsible for all auditorium and lobby cleanliness, storage organization, and event set up. Tracks concessions, merchandise, and front of house supply budgets. Supervises front of house and volunteer staff members. Assists with all customer service-related ventures and is expected to serve as box office manager for some performances.

Event Management

  • Assists the Audience Experience Manager in enhancing the overall audience experience at the theatre.
  • Supervises cleanliness, security, and maintenance of restrooms, lobbies, auditoriums, and facilities.
  • Ensures patron parking is open and accessible.
  • Assists patrons with accessibility needs.
  • Enforces emergency procedures for fire, weather, or medical emergencies.

Box Office Assistant/Customer Service

  • Helps the Box Office Manager train new ticket clerks on policies and ticketing system, ensuring quality customer service.
  • Acts as daytime manager in the Box Office Manager’s absence and during some performances.
  • Manages office supply inventory.
  • Reconciles cash drawers and processes refunds.

Facilities Liaison

  • Communicates special event parking needs to parking services.
  • Organizes storage of front-of-house supplies.
  • Sets up audience seating per NFPA and ADA requirements.
  • Arranges tables and seating for special events in theatre spaces and the lobby.

Budget Support

  • Tracks and orders concessions, merchandise, and front-of-house supplies.
  • Submits budget reports on concessions and merchandise sales and inventory per production.
  • Assists in tracking the front-of-house labor budget.

Staff and Volunteer Management

  • Conducts interviews, provides feedback, and performs reviews with the Box Office Manager and Audience Experience Manager.
  • Helps conduct staff training sessions, including CPR and AED certification.
  • Coordinates scheduling and training of front-of-house employees and volunteer ushers.

LEARN MORE / APPLY

Equal Employment Opportunity Statement

All qualified applicants will receive equal consideration for employment and admission without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law. In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, the University of Tennessee affirmatively states that it does not discriminate based on race, sex, or disability in its education programs and activities, and this policy extends to employment by the university. Inquiries and charges of violation of Title VI (race, color, and national origin), Title IX (sex), Section 504 (disability), the ADA (disability), the Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity, 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone 865.974.2498. Requests for accommodation for a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.

We are dedicated to building a culturally diverse and equitable environment and encourage applications from minorities and women. Applicants from populations underrepresented in the theater field are strongly encouraged to apply.

The Knoxville campus of the University of Tennessee is seeking candidates who can contribute in meaningful ways to the diversity and intercultural goals of the University.