Box Office

(865) 974-5161


Ordering Tickets

The Box Office is located in the main lobby of the Clarence Brown Theatre (1714 Andy Holt Avenue). Ticket clerks are available Monday through Friday from noon to 5pm and two hours prior to curtain for CBT productions. You may reach the Box Office at (865) 974-5161 or box_office@utk.edu. For more information about Group Tickets, click here.


2018/2019 Subscriber Handbook


Prices and Discounts

As a perk to our subscribers, only season tickets are exchangeable. All non-season tickets purchased through KnoxvilleTickets.com and the Clarence Brown Theatre Box Office (865) 974.5161 are final.

Individual ticket discounts are available for Students, Seniors, UT Faculty and Staff, and members of the Military. For specifics, see the seating/pricing tab on the individual show pages.

NOTE: The Clarence Brown Theatre only sells single tickets online through
KnoxvilleTickets.com
or by phone CBT Box Office (865) 974.5161


Will Call

Will Call for the CBT Mainstage and Carousel Theatre is located at the Box Office in the main lobby of the Clarence Brown Theatre. Will Call for Lab Theatre productions is located in the lobby of the Lab Theatre. Tickets must be picked up from Will Call by the beginning of the performance. Tickets remaining at that time will be released to accommodate patrons on the waiting list.


Wait List

A first-come, first-served wait list will begin 45 minutes prior to curtain for sold-out performances. Should seating become available through ticket donations or other means, these seats will be released based on the order of the wait list. Wait list seating is not guaranteed.

Patrons who receive wait list tickets will be seated at the discretion of the House Manager and may not be seated until after the production starts.


Answers to Common Questions

What is the Dress Code?
What are the House Rules regarding Cell Phones, Children, Recording Devices, and Smoking?
Parking and Directions to the Theatre?
What are the Policies regarding Exchanges, Late Seating, Inclement Weather, Lost Tickets, and Wait Lists?

What are Service Charges?
Service charges cover the costs associated with processing orders including web hosting fees, running credit cards, mailing tickets, and employing additional staff to answer phones.


Vol Trolley Transportation to the Theatre

By using the Vol Trolley that runs between Downtown Knoxville and campus, patrons can stop by the Clarence Brown Theatre Box Office Monday through Friday from Noon to 5:00 pm.  The Vol Trolly is a free public transit service that operates until 6:00pm weekdays. Get off the Vol Trolly at the Circle Park stop. Walk north beside the Art & Architecture building and the Clarence Brown Theatre will be on your left (look for the fountain in front of our building). For more information, please visit the Knoxville Area Transit website at katbus.com.