50th Anniversary Membership FAQ’s

How much is the membership?

Each membership costs $50.
$50 for 50 years!

What is a Flex Pass?

Flex Passes allow you to choose your dates, seats, and shows whenever you’re ready. A Flex Pass is redeemable for 1 individual ticket to any future performance.  Treat them as vouchers and let the Box Office know what you would like to see. A Flex Pass is no longer usable after it has been redeemed for a ticket.

A Forever Flex Pass has no redemption deadline; it never expires! Let us know in one year or five years what performance you would like to see. A Forever Flex Pass is no longer usable after it has been redeemed for a ticket.

What is the benefit of purchasing a membership instead of my regular subscription?

We are unsure when traditional subscriptions will be available due to expected social distancing guidelines for events. In honor of the CBT’s 50th Anniversary, this new membership offers discounted Forever Flex Passes (compared to last year’s price) and allows for the same flexibility of exchanging tickets, and early access to preferred seats before the general public, with the added bonus of no expiration date. This membership provides you with a better bargain and ease of use for future seasons.

When will you announce this season’s shows and dates?

The Clarence Brown Theatre’s 2020/2021 Season will not be a traditional one. Our doors will open as soon as we can welcome you back to view our productions safely. This new 50th Anniversary Membership gives you more flexibility to see the performances that we are able to produce, based on decisions made by the University of Tennessee, the State of Tennessee, Knox County, and the City of Knoxville.

I was a subscriber last year (and lots of years before that!) – do I get to keep my same seats?

It is unlikely that we will be able to offer the same seats that you have had in the past while maintaining social distancing recommendations from state and local offices. The Box Office staff will work with you to find seating in sections for Accessibility, Open Captioning, or any other specific needs you may have. Becoming a member guarantees you will be the first to have access to the best seating options available.

How do I pick how many and/or which shows I attend?

You decide how many and which productions you want to attend as we go! You do not have to make these decisions now; you have flexibility to decide as we get closer to the dates of production.

What is the deadline to use my Forever Flex Pass?

You may use your Forever Flex Pass for any show, any time (pending seating availability). They never expire!

Can I buy more Forever Flex Passes than what are included in the membership?

At this time, the only way to purchase additional Forever Flex Passes is to purchase additional memberships.

When will I receive my Flex Passes?

Your Forever Flex Passes will be delivered via email for a safe and contactless delivery by mid-August.

When can I start redeeming my Flex Passes for tickets?

As a member, you will be the very first to know when tickets go on sale for our productions. Forever Flex Passes can be redeemed one month, one week, or even one minute before show time (pending seat availability). You will be able to redeem them by speaking with someone at the Box Office or using your Knoxville Tickets account online. Instructions for online redemption will be sent with the Forever Flex Passes.

Is this membership the same as a membership for Clarence Brown Theatre Society or Marian Brown’s Circle?

The 50th Anniversary Membership is separate from memberships for CBTS and MBC. Both CBTS and MBC Memberships can be purchased in addition to the 50th Anniversary Membership.

Can I mail a check to pay for my subscription?

Contactless membership payments can be made online.  If you have trouble with the site, fill out our contact form and a Box Office staff member will be in touch shortly.

Can I receive tax credit for this subscription?

This subscription is not tax-deductible.

What if you don’t have productions this season? Can I get my money back?

The membership cost is non-refundable, but the Forever Flex Passes included in the membership are good for any future production.

How can I get in touch with the Box Office?

We will begin phasing our staff back into the Box Office as soon as we receive approval from the University. If you can’t find the answer to your question here, email us at box_office@utk.edu or fill out our contact form and one of our Box Office staff members will be in touch shortly.